Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Cafe Buddy ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Offered

We provide various cyber cafe services including but not limited to:

• Document processing and applications
• Government certificate applications
• Online form submissions
• Other related digital services

Service availability may vary based on government regulations and other factors beyond our control.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information for your service requests
• Submit only authentic documents that belong to you
• Not use our services for any illegal or fraudulent purposes
• Pay all applicable fees for services rendered
• Follow all applicable laws and regulations

4. Fees and Payments

• Service fees will be communicated to you before processing your request
• Currently, we do not offer online payment methods; payment details will be provided when your service is confirmed
• We may contact you to request additional personal information or payment details as required for your service
• Payment is required before we begin processing your application
• Fees are non-refundable once processing has begun, except as required by law
• Additional government fees may apply and will be your responsibility

5. Processing Times

• Processing times vary by service and are estimates only
• We are not responsible for delays caused by government agencies or third parties
• You may track your application status through our website or WhatsApp bot

6. Document Handling

• We do not collect original documents; only electronic copies (e-copies) of original documents are required
• We take reasonable precautions with your documents but are not liable for loss or damage
• Documents will be destroyed after service complete according to our privacy policy
• You are responsible for maintaining copies of all submitted documents

7. Limitation of Liability

To the maximum extent permitted by law, Cyber Cafe shall not be liable for:

• Any rejection of applications by government authorities
• Delays in processing beyond our reasonable control
• Incorrect information provided by you
• Changes in government requirements or procedures
• Any indirect, incidental, or consequential damages

8. Prohibited Activities

You may not use our services to:

• Submit false or fraudulent information
• Attempt to access someone else's personal information
• Violate any laws or regulations
• Upload malicious software or attempt to compromise our systems
• Resell our services without authorization

9. Intellectual Property

• All content on our website and materials are our property
• You may not reproduce, distribute, or create derivative works without permission
• You retain ownership of any documents or information you submit

10. Termination

We may terminate or suspend your access to our services:

• If you violate these Terms
• If required by law
• For any other reason at our discretion

You may stop using our services at any time.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new Terms on our website and updating the "Last Updated" date.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

13. Contact Information

For questions about these Terms, please contact us:

• Email: cafebuddy0@gmail.com
• Phone: +91 8080032223
  (This is a personal number. Please mention that you are calling from Cafe Buddy Services when you contact us.)